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Self Help GuidesInvest in yourself  - You are worth it.

FAQ - Frequently Asked Questions

 
 
1.   How do I find the guide I want?
2.   How do I know if the guide will do what I want?
3.   What if the guide I want is not there?
4.   How do I use a guide?
5.   How can I store guides?
6.   How do I know I will get the result?
7.   Are guides covered by copyright?
8.   Who writes the guides?
9.   What if I want to write a guide?
10.   How do I download a guide?
11.   Can I send it back? Can I get a refund on the guide?
12.   What if the system does not work and I pay but cannot download?
13.   How do I pay?
14.   How many can I buy at once?
15.   How much would I make as an author?
16.   Can I buy hard copies of the guides? Do you sell them in bookshops?
17.   Can I contact the Author by email or phone?
18.   How do I update my personal authors web site?

 

 

 

 

 Q. How do I find the guide I want?

A. There are full instructions contained in the Users Guide or click on browse or search from the main menu. click here for more info...

 Q. How do I know if the guide will do what I want?

A. There is a full page on each guide including descriptions and samples. There is a section in the Users Guide you can check before you buy. click here for more info...

 Q. What if the guide I want is not there?

A. People are able to suggest new topics. click here for more info...

 Q. How do I use a guide?

A. Refer to the Users Guide sections: `Self Help Guides are easy to use` and `Simple to use, easy to follow`. click here for more info...

 Q. How can I store guides?

A. Guides are to be printed out on A4 paper or equivalent, landscape with two pages per guide, text on left and exercises on right. We recommend you punch them and store them in a loose-leaf folder, then use them landscape as a workbook. click here for more info...

 Q. How do I know I will get the result?

A. Our philosophy is 'invest in yourself' our guides are merely the means to facilitate you doing this. We have had enough experience to know that if you do invest in yourself you will not be disappointed. Do you consider yourself worth time and effort to invest in you? See the following sections of the Users Guide for more information: What can you expect, Having enough will, Our promise, Getting the best possible result for you. click here for more info...

 Q. Are guides covered by copyright?

A. Guides are purchased on the understanding they will be used for private use only. They are not to be copied, nor sold nor used in any group such as at a conference. All guides are covered by copyright. click here for more info...

 Q. Who writes the guides?

A. Ordinary people who know sufficient about a topic and are passionate about bringing their knowledge to others write guides. See All authors are expert in the Users Guide. click here for more info...

 Q. What if I want to write a guide?

A. Anyone can submit an idea. We do have quite high standards, but if you have the know-how and the passion to do it, we will help you to develop the idea into a guide. click here for more info...

 Q. How do I download a guide?

A. Select the guide you want and click `Add to Cart`. You will need an accepted credit card. All guides are in United States Dollars and are $1.99 each. The system will automatically charge your credit card (which can take up to 1 or 2 minutes). You will then be redirected to your Account page where you can either download the guide or have it emailed to you. Finally, the guide can be printed out which will take a few minutes. The expected times will depend on your internet connection, hardware and the actual guide size, which is stated on the page describing the guide. click here for more info...

 Q. Can I send it back? Can I get a refund on the guide?

A. Please take some care in ensuring the guide is the one suited to you and what you are trying to achieve with yourself, review the questions above and the sections on selecting guides and finding guides suited to you.
The return policy varies depending on the situation. Refunds will be given at the discretion of the Company Management. Please contact us directly if you have questions about returns and refunds.
click here for more info...

 Q. What if the system does not work and I pay but cannot download?

A. If you have any trouble please contact us immediately. It is our intention for the system to be simple to use and work first time every time. We need to know if this is not the case. click here for more info...

 Q. How do I pay?

A. You can pay by using one of the accepted credit cards shown when you complete your order. There is also a pay by check option. This takes several weeks, as we have to receive the check, process it via our bank, then we will advise you that the guides are ready for download. Because of the time and involvement, and because of the low cost of guides, we require check payment to be for at least five guides.

 Q. How many can I buy at once?

A. There is a limit of five guides per order.

 Q. How much would I make as an author?

A. Author royalties are US$0.60 per sale. You will receive all of this if you do the marketing yourself, typically we advise authors to have a sales and marketing consultant to support them. This means you get less for each guide, but we find that more guides get sold and authors make more money overall. We have a free guide which explains everything you need to know about becoming an author. click here for more info...

 Q. Can I buy hard copies of the guides? Do you sell them in bookshops?

A. Guides are only available at this site. They are not currently available in hard copy, although this is an option we may introduce in the near future. Please keep a watch on this site for more information. You can also register your interest by informing us via the Contact page. click here for more info...

 Q. Can I contact the Author by email or phone?

A. An author may have an information page on this site and if they accept queries, then their details will be available on the authors home page.

 Q. How do I update my personal authors web site?

A. Completed authors pages can be submitted to Support to be published on the web site.



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