If you want to acquire or sharpen the essential interpersonal skills needed for leading teams, then this guide will work for you.

Organising the team; dealing with team conflicts; handling performance shortfalls; enthusing and motivating a team; and understanding people and why they do and do not work are all convered in this this guide. It provides the essential base of interpersonal skills and understanding needed for more senior management, these skills must be developed and be part of your reactions and habits if you are ever to be promoted.